Work Storming Why Conversations at Work Go Wrong, and How to Fix Them (R4)

Do you come away from work conversations wishing they'd gone better? Does miscommunication impact your productivity? Are you overwhelmed by emails and meetings?

In this pratical and highly effective guide to great communication at work, Rob Kendall combines hard science, real-life case studies and practical suggestions for how to:

1) make meetings more effective.

2) manage information overload and stopwork spilling into your home life.

3) negotiate and find your voice.

4) have any conversation, in any circumstance, with anyone at work.